Privacy Policy
Last updated: August 27, 2026
1. Introduction
Sentiaify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify profit analytics service (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use the Service.
2. Information We Collect
We collect several types of information to provide and improve our Service:
2.1 Information You Provide
- Account Information: When you register for an account, we collect your name, email address, and password.
- Workspace Information: We collect information about your workspace, including workspace name and settings.
- Communication Data: If you contact us, we may collect the content of your messages and contact information.
2.2 Information Collected Automatically
- Usage Data: We collect information about how you interact with the Service, including pages visited and features used.
- Device Information: We may collect device-specific information such as browser type, operating system, and device identifiers.
- Log Data: Our servers automatically log certain information when you use the Service.
3. Information From Shopify
Sentiaify integrates with Shopify to provide profit analytics. Through this integration, with your authorization, we may collect:
- Store Information: Store name, domain, and general settings.
- Order Data: Order details including products, quantities, prices, shipping costs, and fulfillment status.
- Product Data: Product listings, inventory levels, costs, and pricing.
- Customer Data: Customer information necessary for order fulfillment and analytics.
- Financial Data: Transaction records, payouts, and financial summaries from Shopify.
This data is collected solely for the purpose of providing profit analytics and reporting services through our Service. We access this information only with your explicit authorization through Shopify's OAuth flow.
4. How We Use Information
We use collected information for the following purposes:
- To provide, maintain, and improve our Service
- To calculate and display profit analytics for your Shopify store
- To generate reports and insights about your business performance
- To notify you about changes to our Service
- To provide customer support and respond to your inquiries
- To monitor usage patterns and optimize the user experience
- To detect, prevent, and address technical issues or security threats
- To comply with legal obligations
5. Data Storage and Security
Your information is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Data is stored on secure servers with access controls, regular security updates, and monitoring. Shopify access tokens are encrypted before storage.
6. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- Service Providers: We may share information with trusted service providers who assist us in operating our Service, subject to confidentiality obligations.
- Legal Requirements: We may disclose information if required by law, court order, or governmental regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information with third parties when you explicitly consent to such sharing.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required by law or for legitimate business purposes.
When you delete your account, we will delete your personal information within a reasonable timeframe, except where retention is required by law.
8. Your Rights
You have certain rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request correction of inaccurate or incomplete information.
- Deletion: You may request deletion of your personal information, subject to certain exceptions.
- Portability: You may request a machine-readable format of your data.
- Objection: You may object to certain processing of your information.
To exercise these rights, please contact us at the email address provided in the Contact Us section.
10. Third-Party Services
Our Service integrates with third-party services, primarily Shopify. These services have their own privacy policies governing their use of your information. We encourage you to review their privacy policies.
We are not responsible for the privacy practices of third-party services that we do not control.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
12. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Sentiaify
Email: support@sentiaify.com